FAQ

Update

Shipping carrier UPS has now been added!

Frequently Asked Questions

General Questions

While some postage label services require that you make an account, our site is able to be used by any customer whether they have an account or not. Just fill out the TO and FROM form and generate your label, it’s that simple!

No! Currently we do not recommend or allow Phones or Lithium Batteries to be shipped with any carrier other than USPS. All other carriers have very stringent policies as to how Lithium Batteries are to be shipped, and we therefore do not allow or recommend using our service to ship phones via any other carrier.

Any unused labels may be refunded within 14 days of purchase. Contact us through support with a tracking number or order number and a bitcoin address to send the refund to. If there was an issue with generating your label and you did not receive it, we will send the refund as soon as possible. However if the label was generated successfully, we will have to confirm with the carrier that the package we never mailed, which could take up to 3 weeks.

Want to try this service, how do I get started? Is there a limited capacity on labels within my cart? Labels are not limited by capacity on your cart, this feature virtually allows the customer to process large quantities of labels with ease. How do I pay for my labels? Through our service, we offer USPS Postage Labels in return for Cryptocurrency rather than the traditional FIAT currency, making labels more accessible through crypto.

Payment

Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet. Bitcoin can also be seen as the most prominent triple entry bookkeeping system in existence. If you would like to start using Bitcoin, be sure to educate yourself on how to keep your wallet secure – we recommend going to the official Bitcoin website ​(click here)​ for a getting started guide.

Bitcoin payments are easier to make than debit or credit card purchases, and can be received without a merchant account. Payments are made from a wallet application, either on your computer or smartphone, by entering the recipient’s address, the payment amount, and pressing send. To make it easier to enter a recipient’s address, many wallets can obtain the address by scanning a QR code or touching two phones together with NFC technology.

We offer a plethoric range of over 8 accepted crypto currencies! This allows our customers to viably pay for their needed labels.

Currency is sent through the blockchain via QR Code or wallet ID, this ensures both an easy and secure way of payment for the customer. Be sure to double check the receiving address in case of any typos that may cause the payment to not go through.

After Payment

Any unused labels may be refunded within 14 days of purchase. Contact us through support with a tracking number or order number and a bitcoin address to send the refund to. If there was an issue with generating your label and you did not receive it, we will send the refund as soon as possible. However if the label was generated successfully,

Your labels will be processed and inserted into a downloadable PDF file after payment is completed.

Yes, labels you generate are able to be checked on through their generated tracking number just like any other shipping service. You can track the package by using the official carrier’s website.

Customer Support

Reload the page or wait a couple minutes, if that doesn’t help, contact support through the chat icon on the bottom right or through our email [email protected]

You can use our contact page ​(click here)​, press the chat icon on the bottom right corner for live support or email us at [email protected]

Support responds within 2-24 hours on any given day of the week.

While this error is unfixable from the customer's end, we offer a quick and efficient support service that responds within 24 hours of notice. Please be sure to contact support through our support email [email protected]